Sending SMS messages and configuring templates
How to send text messages to patients from the inbound calls page, and how to manage templates under Practice Settings.
3 min read
SMS & Communication
SMS templates, patient outreach, and message history.
Using patient-data placeholders in SMS templates
The full list of placeholders you can drop into an SMS template (first name, appointment time, etc.) and how they get filled in.
1 min read
Troubleshooting: my SMS template isn't appearing for a call
Why a template might be missing from the dropdown on a specific call, and how to fix the category mismatch.
1 min read