Aaron.ai alternative for medical practices
Sinalis and Aaron.ai are both AI phone assistants for German medical practices. Aaron.ai is part of Doctolib and tuned to its ecosystem; Sinalis works PMS-flexibly and extends pure call answering with outbound recall calls and a patient-keyed timeline.
Aaron.ai is part of Doctolib and deeply integrated with its appointment and patient management. Sinalis is a standalone solution that works with various PMS systems (samedi, T2Med, GDT, webhook), covers outbound calls for recall and DMP campaigns, and maintains a patient-keyed timeline. Which solution fits depends mostly on whether your practice already uses Doctolib or whether PMS flexibility matters more.
Side-by-side comparison
| Criterion | Aaron.ai | Sinalis |
|---|---|---|
| Outbound calls | Inbound-focused; outbound calls for recall or DMP campaigns are not part of the product scope. | Outbound calls for recall, no-show recovery, and DMP reminders — Sinalis actively calls patients, not just answers them. |
| DMP and recall campaigns | No built-in campaign functions for structured patient recall or Disease Management Programs. | Structured outbound campaigns for DMP (diabetes, CHD, COPD, etc.) and recall appointments, with handoff to your PMS and MFA team. |
| Patient timeline | No patient-keyed timeline advertised; calls are structured directly inside Doctolib and shown in its patient view. | Practice-internal timeline per patient: your MFA team sees at a glance what was last discussed — independent of which PMS you use. |
| PMS integration | Doctolib-centric (per aaron.ai). Aaron.ai is part of the Doctolib ecosystem and deeply integrated with its booking and patient management. | PMS-flexible: email, webhooks, and GDT as standard. Direct integrations with samedi and T2Med, among others; further PMS on request. |
| Multilingual support | No multilingual patient communication advertised on the website. | German as primary language with dialect tolerance; multilingual patient conversations possible. |
| Absence mode / 24-hour availability | Absence mode with custom message playback, optional 24-hour availability (per aaron.ai). | Continuous call handling; configurable routing by weekday, time of day, and intent type. |
| Sick-leave certificate and SMS | SMS function documented, e.g. for pickup notification of sick-leave certificates (per aaron.ai). | SMS confirmations and follow-ups are part of the standard handoff; workflow is configurable. |
| Industry focus | Tailored to Doctolib practices — general practice, ophthalmology, ENT, etc.; not portable to other PMS worlds. | Built exclusively for medical practices, but designed PMS-independently. |
| MFA workflow and handoff | Handoff directly into Doctolib; appointments booked automatically in Doctolib. | Intents are classified and handed off as a concise summary to your MFA team — independent of the PMS. Escalation to a human team per your rules. |
Outbound calls
Aaron.ai
Inbound-focused; outbound calls for recall or DMP campaigns are not part of the product scope.
Sinalis
Outbound calls for recall, no-show recovery, and DMP reminders — Sinalis actively calls patients, not just answers them.
DMP and recall campaigns
Aaron.ai
No built-in campaign functions for structured patient recall or Disease Management Programs.
Sinalis
Structured outbound campaigns for DMP (diabetes, CHD, COPD, etc.) and recall appointments, with handoff to your PMS and MFA team.
Patient timeline
Aaron.ai
No patient-keyed timeline advertised; calls are structured directly inside Doctolib and shown in its patient view.
Sinalis
Practice-internal timeline per patient: your MFA team sees at a glance what was last discussed — independent of which PMS you use.
PMS integration
Aaron.ai
Doctolib-centric (per aaron.ai). Aaron.ai is part of the Doctolib ecosystem and deeply integrated with its booking and patient management.
Sinalis
PMS-flexible: email, webhooks, and GDT as standard. Direct integrations with samedi and T2Med, among others; further PMS on request.
Multilingual support
Aaron.ai
No multilingual patient communication advertised on the website.
Sinalis
German as primary language with dialect tolerance; multilingual patient conversations possible.
Absence mode / 24-hour availability
Aaron.ai
Absence mode with custom message playback, optional 24-hour availability (per aaron.ai).
Sinalis
Continuous call handling; configurable routing by weekday, time of day, and intent type.
Sick-leave certificate and SMS
Aaron.ai
SMS function documented, e.g. for pickup notification of sick-leave certificates (per aaron.ai).
Sinalis
SMS confirmations and follow-ups are part of the standard handoff; workflow is configurable.
Industry focus
Aaron.ai
Tailored to Doctolib practices — general practice, ophthalmology, ENT, etc.; not portable to other PMS worlds.
Sinalis
Built exclusively for medical practices, but designed PMS-independently.
MFA workflow and handoff
Aaron.ai
Handoff directly into Doctolib; appointments booked automatically in Doctolib.
Sinalis
Intents are classified and handed off as a concise summary to your MFA team — independent of the PMS. Escalation to a human team per your rules.
What Sinalis offers that Aaron.ai doesn't
- PMS flexibility: Sinalis works with samedi, T2Med, GDT, webhooks, and email — not bound to a single booking system.
- Outbound calls for recall, no-show recovery, and DMP reminders — Sinalis actively calls patients, not just answers them.
- DMP and recall campaigns as structured outbound actions, particularly for GP practices with chronic-care programs.
- Practice-internal patient timeline: your MFA team sees the patient history in one view — independent of the PMS in use.
- Multilingual patient conversations without a paid add-on — important for diverse patient bases.
- Standalone platform with its own roadmap — no dependency on Doctolib's booking logic.